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Plain-English notes on private AI, privacy and confidentiality for Australian medical, legal and professional practices.
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Guides
A one-page AI policy for a small practice, with a template you can copy
Most practices don't need a long AI policy. They need one page that staff will actually read. Here is what to put on it, and a plain template to adapt.
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Risk
Shadow AI: what happens when staff paste client files into a free chatbot
Your staff are almost certainly using AI already. Here is where a pasted referral letter or affidavit actually goes, why it matters under Australian privacy law, and what to do instead of a ban.
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Privacy
The Privacy Act and AI tools: a plain-English guide for Australian practices
Which Australian Privacy Principles matter when your practice uses AI, what the OAIC has said about commercial AI products, and the 2024 reforms that are now starting to bite.
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Legal
Confidentiality, privilege and AI: notes for Victorian law firms
What the Victorian Legal Services Board and the courts have said about lawyers using AI, why public chatbots sit badly with your duty of confidentiality, and how firms can use AI without putting privilege in doubt.
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How it works
What a private AI server actually is, and what it can and can't do
A plain description of self-hosted AI for a practice: the box, the model, how it searches your files without leaking them, and an honest account of where cloud models are still better.
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Medical
AI scribes in general practice: questions to ask before you switch one on
AI scribes can give GPs back real time at the end of each day. Before signing up, here are the questions on consent, data location, accuracy and regulation that Australian clinics should be able to answer.
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